Designing human-centered AI products
User Needs + Defining Success
Identify user needs, find AI opportunities, and design your reward function.
Data Collection + Evaluation
Decide what data are required to meet your user needs, source data, and tune your AI.
Explainability + Trust
Explain the AI system and determine if, when, and how to show model confidence.
Feedback + Control
Design feedback and control mechanisms to improve your AI and the user experience.
Errors + Graceful Failure
Identify and diagnose AI and context errors and communicate the way forward.